Here is what you can expect when you contact Urban Garden: 

  1. An initial design consultation will be arranged between an Urban Garden designer and the client, free of charge.
  2. During the consultation the client will explain his/her vision.  The client is encouraged to bring all event-related printed pieces, magazine clippings and other items that will help the designer fully understand the client’s vision.
  3. Urban Garden will submit a proposal for the client’s review.  The client will make suggestions/changes and Urban Garden will revise and submit a final proposal.
  4. After the proposal is is approved, Urban Garden will submit a contract for the client’s review and signature.
  5. Upon signing the contract, the client will submit a 50% deposit. Once contract and deposit are received, your date is officially booked.
  6. After booking, Urban Garden will provide a sample floral arrangement (typically a centerpiece) for client approval. Client may make any final suggestions or changes at this time.   Samples are complimentary on orders of $2000 and above.  Standard arrangement prices apply for samples on orders below $2000.
  7. Remaining 50% is due two weeks (14 days) prior to the event.  (Repeat clients ask about Net 30 billing)
  8. The Urban Garden designer will deliver the order on the event day and be on-site to answer any questions and ensure proper set up.